Account and data
Delete your Pixopixo account
This public process is provided by Pixopixo for Pixopixo users. You do not need to reinstall the App or provide a password to submit a request.
Effective July 20, 2026 · Last updated July 20, 2026
Submit a deletion request
Email us from the address associated with your Pixopixo account, if possible. Use the subject “Pixopixo Account Deletion Request” and provide only your account email or username so we can locate the correct record.
Email a deletion requestPrivacy email: hello@pixopixo.com
What deletion covers
- Your account profile, authentication relationship, and account access, if accounts are enabled.
- Support data that is not required to document or complete the deletion request.
Information we can retain temporarily
Limited information can be retained when reasonably necessary for security, fraud and abuse prevention, financial records, disputes, enforcement, or legal obligations. Release-specific retention periods are maintained in the central compliance configuration and must be confirmed before this page is published. Backup copies are removed or overwritten on the applicable backup schedule and are not used for normal service operations.
Timing and confirmation
We aim to acknowledge your message within 2 business days. The confirmed completion period must be configured from the actual account and storage systems. We will email you when the request is completed or if we need the minimum additional information required to verify the account.
Important consequences
Account deletion is irreversible. You can lose access to your profile and associated content. Deleting an account does not automatically cancel a Google Play subscription or reverse a purchase; manage active billing separately through Google Play.
Need help?
If you cannot access the email associated with the account, contact hello@pixopixo.com and explain the issue. Do not send a password, government ID, or unnecessary sensitive information.